Legal

Privacy Policy

Last updated: 1 January 2025

This Privacy Policy describes how Arqelitho ("we", "us", "our") collects, uses, and protects information obtained from visitors to arqelitho.com (the "Website"). We are committed to protecting your privacy and handling any personal data we collect in an open and transparent manner.

1. Information We Collect

We may collect the following types of information:

  • Contact form submissions: When you use our contact form, we collect your name, email address, and the content of your message.
  • Usage data: We may collect anonymised technical information such as browser type, referring URL, pages visited, and time spent on pages through analytics tools.
  • Cookies: We use cookies and similar technologies as described in our Cookie Policy.

We do not collect financial data, payment information, or any sensitive personal data. We do not require registration or account creation to access our content.

2. How We Use Information

Information collected is used solely for the following purposes:

  • Responding to enquiries submitted via our contact form.
  • Improving the quality and relevance of our website content through anonymised analytics.
  • Ensuring the technical security and performance of our website.
  • Complying with legal obligations.

We do not use your personal data for marketing purposes, and we do not sell, rent, or trade personal data to third parties.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data on the following legal bases:

  • Legitimate interests: For website analytics and improving our service.
  • Consent: For optional cookies where consent is required.
  • Contract performance: To respond to contact form submissions.

4. Data Retention

Contact form submissions are retained for up to 24 months to allow us to respond to any follow-up enquiries. Anonymised analytics data may be retained for up to 36 months. We review data regularly and delete it when it is no longer necessary for the purpose for which it was collected.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Website hosting providers and technical service providers operating under appropriate data processing agreements.
  • Analytics service providers using anonymised data only.
  • Competent authorities when required by law.

6. International Transfers

Some of our service providers may be located outside the European Economic Area. In such cases, we ensure that appropriate safeguards are in place (such as Standard Contractual Clauses) in accordance with applicable data protection legislation.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate data.
  • Right to erasure: Request deletion of your personal data.
  • Right to restriction: Request that we restrict processing of your data.
  • Right to data portability: Receive your data in a structured, commonly used format.
  • Right to object: Object to processing based on legitimate interests.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@arqelitho.com.

8. Cookies

We use cookies on this website. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal data.

10. Children's Privacy

Our website is not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

11. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be noted on this page with an updated date. We encourage you to review this policy regularly.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@arqelitho.com
Website: arqelitho.com